Clear terms for a platform built on mutual trust.

1. Acceptance of Terms

By accessing or using CircleTrust, you agree to these Terms & Conditions and the Privacy Policy. If you do not agree, you should not use the platform. Additional terms may be displayed for a specific community, partner offer or future service and will apply to that service.

2. Eligibility and Accounts

You must provide accurate information and use a mobile number you are authorised to access. You are responsible for activity performed through your authenticated account and for protecting your device and OTPs.

Creating a CircleTrust account does not automatically guarantee acceptance into any particular community. Community membership may be subject to separate eligibility rules, verification and approval by authorised community representatives.

3. Community Membership

Participating communities remain independent entities responsible for their own membership criteria, governance, committee decisions, announcements and internal rules. CircleTrust provides digital tools and does not replace the legal authority or governance of a community.

You agree to provide genuine information when applying to a community and to respect its applicable rules. A community may approve, reject, suspend or remove membership access according to its authorised process, subject to applicable law.

4. Member Benefits and Offers

Participating partners may make offers available to eligible CircleTrust members. Each offer may have its own validity period, location, exclusions, quantity limits, timing restrictions or other conditions displayed on the offer or merchant details page.

Offers are provided and funded by the participating partner unless clearly stated otherwise. Availability may change, and a partner may be unable to honour an offer due to closure, inventory, technical issues, eligibility conditions or an expired campaign. CircleTrust will take reasonable steps to keep information accurate but does not guarantee uninterrupted availability of every offer.

5. Redemptions and Payments

Members must follow the displayed redemption process and must not duplicate, transfer, manipulate or misuse a redemption. CircleTrust may record the member, partner, offer, time, amount entered, confirmation status and feedback associated with a redemption.

Unless a screen expressly states otherwise, payment for the partner's goods or services is made directly by the member to the partner. CircleTrust does not receive or settle that merchant payment. A separate CircleTrust service, activation or platform fee may apply where clearly displayed before confirmation.

Where a member confirms that payment was completed or an offer was honoured, that confirmation must be truthful. CircleTrust may request reasonable supporting information to investigate complaints, suspected misuse or partner disputes.

6. Acceptable Use

You must not:

• Create false identities or provide misleading membership information.
• Share OTPs, impersonate another person or access another member's account.
• Copy, manipulate, resell or commercially exploit offers without authorisation.
• Attempt to bypass eligibility, redemption limits, security controls or community approval.
• Upload malicious code, interfere with platform operation or misuse contact information.
• Use CircleTrust for unlawful, abusive, discriminatory or fraudulent activity.

7. Partner and Community Responsibilities

Participating partners

Partners are responsible for maintaining accurate business details, clearly communicating offer conditions, honouring valid offers, treating members fairly and complying with applicable laws relating to their goods and services.

Community administrators

Authorised community administrators are responsible for the accuracy of community details, membership decisions, committee information and announcements they publish. They must use member information only for authorised community purposes.

8. Fees and Charges

CircleTrust may charge membership, platform, administrative, service or activation fees for specific services. Any fee payable by a member will be displayed separately and clearly before payment. It will not be silently included in a third party's price or insurance premium.

Applicable taxes, refund conditions and the service covered by a fee will be communicated at the relevant stage. Fees charged by partners for their own goods or services remain governed by the partner's billing and refund policies.

9. Content and Intellectual Property

The CircleTrust name, logo, interface, software and original platform content are owned by or licensed to CircleTrust. Community and partner names, logos, photographs and materials remain the property of their respective owners and may be displayed with permission or for the purpose of providing the relevant service.

You may use the platform only for personal or authorised organisational purposes. Reproduction, scraping, automated extraction or commercial reuse without permission is prohibited.

10. Suspension and Termination

CircleTrust may restrict or suspend access where reasonably necessary to protect members, investigate misuse, comply with law, address security risks or enforce these terms. Where appropriate, we may request clarification or provide an opportunity to resolve the issue.

You may stop using the platform or request account closure. Certain records may be retained where required for legal, security, accounting or dispute-resolution purposes.

11. Disclaimers and Limitation

CircleTrust provides a technology and community-engagement platform. Partners remain responsible for the quality, safety, pricing, availability and delivery of their goods or services. Communities remain responsible for their internal governance and membership decisions.

To the extent permitted by applicable law, CircleTrust is not liable for indirect or consequential loss arising from third-party goods, services, community decisions, network failures, device issues or unauthorised access caused by a member's failure to protect authentication information. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

12. Changes to Services or Terms

CircleTrust may improve, modify, add or discontinue platform features. We may also update these terms to reflect service, commercial or legal changes. The updated date will be shown on this page, and material changes may be accompanied by an additional notice.

13. Contact and Grievances

For questions, complaints or account-related support, contact support@circletrust.in. Please provide sufficient information to identify the issue, but never share an OTP or password.